HEIRLOOM
New Age Hospitality for the New Age Traveler
#selfhosting #noreception #virtualbutlers #virtualreception
#heavenlybed #spashower #Netflix
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OUR STORY
Our story started at the age of 30, when my husband and I decided to leave corporate meeting rooms and international hotel chains, to start a new age of hotels. Our background in 5 star hotels brought us to staying in various hotels in different continents and taught us what was important for the future in hospitality.
We looked at pain-points and tried to adjust the norms. We missed a lot of cultural aspects so we started looking for heritage buildings and blew fresh air into them. We believe that many of us do not like being approached, but prefer taking the lead when in need. Guests prefer not standing in line, so we deleted queues. Phones in rooms are not being used. We want to feel at home, but get more than what we are used to. We want new technologies, that keep our comfort as its main value.
We came up with a virtual reception, available through all social channels, zero physical contact but full virtual presence when you need us. Check in and Check out happen online. We have Apple TV, Netflix and free WiFi in all our rooms. Our beds are set up as 5 star beds with extra soft linen and an exceptional shower with soft towels.
We would like to spread our New Age Hospitality to all cities that accept us.
